General Payment Terms and Refund Policy-
It is the sole responsibility of the user enrolling for a Program to check and confirm various program features, details, accuracy and the suitability of the Program elected. The subscription fee is not refundable once payment is confirmed. In deserving cases, we may give refund at our discretion. In case of any difficulty or feedback, please write to our support team. Any and all payment for the subscription shall be non-refundable under all circumstances.
Fee Payment for Learning Paths and Micro-Learning Programs-
The user is supposed to pay for our subscription/news service based on thee information provided at the application of Pratibadi Kalam or our website and we are bound to give him promised services upon immediate receive of the payment. Payment can be done based on months a user subscribes for. Payment can be/ should bee done through one and all payment options provided by a third-party payment provider such as Razorpay, Paytm etc. which is allowed by the Law of India.
You may cancel your enrolment at any time but No refund will be made once the has been made. We are committed to providing service to your satisfaction. Please note, We do not provide refunds for the lack of usage or discontinuation.
To make payment for any services offered by Pratibadi Kalam, you must have internet access of the speed of not less than 2 Mbps and a current valid accepted payment method as indicated during sign-up (“Payment Method”). Pratibadi Kalam does not store any of your credit card information or such other information restricted by RBI for processing payment and has partnered with payment gateways for the payment towards the services. By using a third-party payment provider such as Razorpay, Paytm, Propelld, Lendbox, you agree to abide by the terms of such a payment provider. You agree that in case Pratibadi Kalam’s third-party payment provider stores any such information, Pratibadi Kalam will not be responsible for such storage, and it will be solely at your discretion to allow the third party to store such information. Any loss of such information or any loss incurred by you due to the usage of such information will be solely a loss incurred by you, and Pratibadi Kalam is in no way liable for any such losses and is neither responsible to reimburse/make good such losses in any manner whatsoever. You also agree to pay the applicable fees for the payments made through the Platform. Pratibadi Kalam will not be held responsible for any damages the user may suffer as a result of using the payment process. The user agrees and shall defend, indemnify, save and hold Pratibadi Kalam harmless from any and all demands, liabilities, losses, costs and claims that may arise or result from the incorrect use of the online payment process or any other causes attributable to the user.
Pratibadi Kalam will not be responsible for any refunds arising out of any failures in online payments and in case the amount gets deducted from users saving/current account and does not get credited in Pratibadi Kalam’ account before the transaction is complete. Users, in this case, will have to contact either the Bank/Pratibadi Kalam to clarify the same.